WORKPLACE SAFEtY & HEALTH POLICY

At Clean Freaks, the safety, health, and well-being of our employees is a top priority. We are committed to maintaining a safe and healthy work environment in full compliance with all applicable federal, state, and local occupational health and safety laws.  This policy outlines the measures we take to protect our employees from potential hazards and emergency situations encountered during residential and commercial cleaning services.

COMPLIANCE AND SAFETY STANDARDS

Clean Freaks complies with the guidelines and regulations set by the Occupational Safety and Health Administration (OSHA) and other applicable agencies. We continually assess workplace conditions to identify and address any risks that may compromise employee safety.

EMPLOYEE PROTECTION MEASURES

To protect our team members during potentially hazardous tasks or in emergency situations, Clean Freaks provides the following safety equipment and resources:

• Disposable Gloves – Provided to protect hands from harsh chemicals, dirt, and biological hazards
• Knee Pads – Issued to prevent knee strain and injury while performing low-level cleaning tasks
• Face Masks/PPE – Made available to safeguard employees from airborne particles, dust, and during post-illness cleanings or environments with strong odors or chemical use
• Proper Cleaning Supplies – Only OSHA-compliant and properly labeled cleaning agents and tools are used
• Emergency Procedures – Employees are trained on how to respond calmly and effectively in case of emergencies, including injuries, chemical spills, or environmental hazards

INCIDENT REPORTING PROTOCOL

⚠️In the event of an accident, injury, unsafe working conditions, or damage in a customer’s home, employees must contact management by phone immediately before completing an incident report.  Employees are required to follow this procedure (in this order):

1. Notify management by placing a phone call immediately- Timely communication allows management to assess the situation, support the employee, and respond appropriately to the customer.
2. Complete and submit an Incident Report (found in the Connecteam App)- After notifying the office, the employee must complete an Incident Report at the end of the visit—prior to heading to the next scheduled appointment or returning home.
3. Include all requested details and supporting photos in the form submission- Please answer all questions on the Incident Report thoroughly.

*Failure to report damage promptly or submit a completed incident report will result in disciplinary action.

OPEN LINE OF COMMUNICATION

We believe communication is critical to maintaining a safe workplace. Clean Freaks encourages all employees to:

• Immediately report unsafe working conditions, injuries, or health concerns by contacting management and completing an Incident Report form.
• Request replacement PPE or supplies when needed during “Turn-In Day”
• Contact management directly with questions, concerns, or suggestions related to workplace safety

Our leadership team maintains an open-door policy to ensure that safety concerns are addressed quickly and effectively.

ONGOING TRAINING AND UPDATES

All employees receive initial and ongoing training on safety procedures, proper equipment use, and emergency response protocols. Any updates to safety standards or changes in equipment will be communicated promptly.

By working together, we can create and maintain a safe, respectful, and healthy environment for every Clean Freaks employee.

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