QUARTERLY PERFORMANCE REVIEW & BONUS POLICY

Clean Freaks values high performance, consistency, and alignment with our core values. To recognize and reward top-performing employees, we conduct Quarterly Performance Reviews to evaluate your contribution and determine bonus eligibility.

REVIEW FREQUENCY

Performance reviews are conducted quarterly—once every three months—based on the following schedule:

• Q1: January – March
• Q2: April – June
• Q3: July – September
• Q4: October – December

BONUS STRUCTURE

Employees are eligible to receive up to a 15% increase on base pay each quarter, based on performance in four key areas. The bonus is calculated as a percentage of your current base pay rate.

Example: If your base pay is $21.00/hour

• A 15% performance bonus = $3.15
• Total potential adjusted rate = $24.15/hour

REVIEW CRITERIA  

You will be evaluated across four core performance areas:

1. Attendance – Including timeliness, call-offs, and reliability
2. Feedback – Client reviews and internal feedback (positive and negative)
3. Demonstration of Core Values – Professionalism, accountability, and team spirit
4. Time Management – Staying within or appropriately adjusting scheduled service times

QUARTERLY BONUS TIERS (based on $21/hour example)

Positive Areas Met | Bonus % | Bonus Amount | Adjusted Hourly Rate

0-1 Areas  |  0%  |  $0.00  |  $21.00

2 Areas  | 5%  | $1.05  |  $22.05

3 Areas |  10%  |  $2.10  |  $23.10

All 4 Areas  | 15%  |  $3.15  |  $24.15

BONUS LIMITATIONS

If you are a Cleaning Technician who earns $3.00 or more above the starting base pay, due to tenure or added job responsibilities, you are:

• NOT eligible for the 15% quarterly bonus

Eligible instead for:

•  5-Star Yelp & Google Review Rewards
• Annual Cost of Living Adjustment (COLA) of 3.7%, applied each January

PROVISION

Employees who have received a Disciplinary Action within the past 60 days are ineligible for promotions, pay increases, transfers, or employee recognition awards—unless otherwise approved by upper management.

This policy ensures that every team member has a consistent opportunity to grow, be recognized for excellent work, and be rewarded for maintaining the high standards expected at Clean Freaks.

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